Dear Customers,

Due to a high volume of calls during this period, we encourage you to communicate with us through our website.

 

For shipment tracking:

You can track your shipment here.

If your shipment is ready for pickup from an ACS Shop, you will be notified via SMS or Viber once it arrives at the delivery location.

 

Tracking DPD/SPEEDY shipments (Shein-Temu-Ali Express):

For DPD/SPEEDY shipments (Shein-Temu-Ali Express), you will be notified via SMS once the shipment arrives in Cyprus. If you have not received an SMS or Viber message from ACS with your 10-digit tracking number, it means that the shipment has not arrived yet in Cyprus, thus we cannot unfortunately provide any additional information at this time.

If you have your 10-digit ACS Tracking number you can track your shipment here.

 

If you are a sender:

If you are a sender and need further information, please contact us via email at callcenter@acscyprus.com, and one of our representatives will get back to you in a short period of time.

 

For any other inquiries:

Please submit your message here, and we will get back to you the soonest possible.

 

Best regards,

Customer Service Team

ACS Courier