Claim Administration

If you have any questions regarding your shipment, please contact the call center at 77777373 or +357 22273000.

Such issues are:

  • Release of shipment delivery after COD amount cancellation 
  • Shipment delivery delay 
  • Billing issues
  • Loss / damage of Shipment
  • Service issues with the ACS store that served you

It is important that you have the shipping number for which you are contacting us.

The opening hours of the Customer Service department for the public are Monday-Friday 07:45 - 19:00 and Saturday 09:00 - 13:00.

If you wish to send an online complaint, please select File a Claim