Α. Ordinary User of the ACS site
In this case enter the username and the password that you hold and browse as visitor.
Β. ACS Member Customer
If you are an ACS member card holder, please visit the Customer Code Connectionpage and in the field “ ACS Member Client” enter the code of your card (13 digits) and the password that has been sent to you by SMS during your registration as an ACS Member. In the event that you do not remember the password you can retrieve it by visiting the page Retrieve Password or by calling ACS’s Customer Service in case that you did not submit your mobile phone or e-mail while filling the fields for your ACS Member Card.
Γ. Credit Customer
If you are a credit client and wish to have online updates of your shipments, invoices and all new applications provided by the new ACS site, please visit the Customer Code Connection page to submit a request. The process of entering your passwords is done automatically. If you wish to use the new ACS Web Connect application and you are prompted for passwords visit the Password Retrieval page to be automatically sent to the email you stated in your ACS contract.
The Track and Trace application at the Home Page of the site or in the quick Access filed, provides updates information about your shipment.
The Cost Calculation app allows you to be informed about the exact cost and delivery time of your shipment. Users can be informed in the form of a table about the shipments compatible with the selected services and the corresponding alternative costs
The Cost Calculation application provides the ability to customers who have completed the Customer Code Connection process, to see the exact cost of their shipment depending on the price list applicable to them. (ACS Member discounts and the company's current offers for paying in cash customers are calculated, while credit clients will be informed about the cost based on their contract with the company).
To find easily and quickly which is the ACS point nearest to your location, select the new ACS Store Locator app. Enter the address information you want and choose from the recommended ACS stores the one that serves you best serves and see the detailed instructions to get there.
Please click here to access the relevant proforma invoice page (proforma invoice E1509), which you should print out and fill in the required fields in English ( PDF αρχείο).
Every shipment's charge depends on the combination of size and weight (measuring of volume by IATA). If the volumetric weight of the shipment is bigger than the net weight, the shipment will be charged due to the volumetric weight, which is calculated by using the formula below:
Length x Width x Height in centimeters / 5000 = Volumetric Weight in kilograms
To keep the safety of your shipment's delivery, ACS created for you a new series of products for the secure transportation of your documents and small parcels, which you can obtain from the closest ACS service point (for further information, please visit the relative page ACS Combo Express).
Use the Cost Calculation application and you will be informed whether the consignee's address is considered as a difficult to access location and the cost of your shipment.