Customer Complaint Procedure

For any issue regarding your shipment, please contact us at the email address: helpdesk@acsycyprus.com

Such issues include:

• Release of shipment from Cash on Delivery amount
• Shipment Delivery Delay
• Billing Issues
• Loss or Damage shipment
• Customer Service issue with ACS Office

 

It is important to have the tracking number available when contacting us.

Customer service hour are Monday to Friday 7:45 – 19:00 and Saturday 9:00-13:00

 

If you wish to send your complaint electronically, please select File a Claim.